Privacy Policy

Last updated: 26 May 2026

1. Information We Collect

Keys & Co collects information you provide directly to us, including:

Name and contact information (email, phone number)
Service requests and preferences
Communication history
Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our piano showroom and sales services
Process transactions and send related information
Respond to your comments, questions, and requests
Send promotional communications (with your consent)
Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell your personal information. We may share information with service providers who assist in our operations, professional advisors, and authorities when required by law.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access your personal information, correct inaccurate data, request deletion of your data, and opt out of marketing communications.

6. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: hello@keysandco.co.uk
Phone: 01423 555 012
Address: 14 Montpellier Parade, Harrogate, HG1 2TQ